Learn Our Story

Step Above was founded in July 2024 with a vision rooted in passion, perseverance, and purpose. What began as a small tele-health practice, operating from home, quickly grew into something much greater. Our founder, Mrs. Santos, built this organization driven by a lifelong dream to create a safe, supportive space where individuals could access quality mental health care and begin their journey toward healing. In the early stages, services were provided virtually, allowing us to reach individuals across Virginia and meet them where they were—both emotionally and physically. As our impact expanded, so did our commitment. By August 2025, we proudly opened our first office in Richmond, Virginia, where we now provide in-person services in a welcoming and supportive environment designed to foster growth, connection, and recovery.

Step Above operates under two entities: Step Above Counseling Services LLC and Step Above To Wellness & Recovery Inc. Together, these organizations allow us to provide a comprehensive continuum of care, ensuring that individuals receive the clinical support, structure, and resources needed at every stage of their mental health and recovery journey.

Since our founding, Step Above has remained deeply committed to the communities we serve. We actively participate in local events, job fairs, and outreach initiatives to connect individuals with meaningful resources, employment opportunities, and mental health support. Our goal has always extended beyond providing services. We strive to be a trusted presence and a source of empowerment within the community. At the heart of Step Above is our dedicated and compassionate team. We believe that when our staff feel supported, valued, and inspired, they are better equipped to provide exceptional care. Our team is made up of passionate professionals who are deeply committed to mental health, recovery, and helping individuals build fulfilling, stable lives.